1. Section 43A of the Information Technology Act, 2000 (“IT Act”);
2. Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and
3. Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediaries Guidelines”).
3. If You are accessing or using Services on the App or the Site from an overseas location, You do so at Your own risk, and shall be solely liable for compliance with any applicable local laws.
Your use of the Company Service and Website and/or App is subject to the terms and conditions outlined in this Policy.
1. What personal data or information does the Company / Website / App collect from You?.
1.1. Information You Give Us-
We receive and store any information You enter on Our Platform or provide Us in any other way. When You register on the Site or the App, We collect registration details such as phone number, , name, gender, age, geographical address and email address..
We may also collect information required for providing You Services on the Platform.
We may also collect sensitive personal data or information (“SPDI”) about You when You use Our Service(s) on the Platform. This information includes health information We receive from You or, on Your behalf, such as information or records relating to Your medical or health history, health status and Dental Scan results, details of treatment plans, other health-related information and any other information inferred therefrom. We may also collect payment information such as Your payment card number, expiration date, billing and shipping address. By using the Service, you consent to the recording, storage, and disclosure of such communications You send or receive for these purposes.
1.2. Cookies and Other Tracking Technologies-
Information that cannot identify a specific person. This type of information may include things like the type of browser you are using, your Internet Protocol (“IP”) address, mobile carrier information, mobile device information, information collected through cookies, web beacons, pixel tags and other tracking technologies, or general and/or aggregated location data that does not constitute Personally Identifiable Information.
We utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Site or the App. Some cookies and other technologies may serve to recall information previously indicated or submitted by a User. Most browsers/mobile settings allow You to control cookies, including whether or not to accept them and how to remove them. You may set most browsers/mobile application to notify You if You receive a cookie, or You may choose to block cookies with Your browser/mobile applications.
At all times, you may refuse all cookies on Your browser or the App by changing Your settings to the extent permissible on Your device. However, by doing so, You may not be able to use certain features on the Platform or take full advantage of all the offerings and interest-based advertising. You can remove cookies by following directions provided in Your mobile’s “help” file or the browser.
2: Public Content.
The information that you knowingly provide and/or share through the Company Service is intended for public consumption or on public forum, which includes but not limited to, your reviews, tips, check-ins, comments, likes, bookmarks, friends, lists, compliments, and account profile. We may display this information through the Company Service, share it with businesses, and further distribute it to a wider audience through third party sites and services. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You share or upload on the public platform through the Company Service, including any text, data, information, images, photographs, video or any other information which you may upload, transmit or store through the Company Service. However, We reserve the right to use/reproduce any content uploaded by You on the public platform and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.
When you sign up for an account or use certain features of the Company Service, you consent to receive messages from other users of the Company Service, businesses, and the Company itself. We may also use your information to contact you through about and/or to promote and market our own goods and services that may be of interest to you. With your consent, we may also use your information to contact you through text and voice messages about and/or to promote and market these goods and services.
If you exchange messages with others through the Company Service, we may store that information to process and deliver them, to allow you to manage them, and we may further review and disclose them in connection with investigations related to the operation and use of the Company Service. We may not deliver messages that we believe are objectionable, such as spam messages or requests to exchange reviews for compensation. We may also store information that you provide through communications to us, including from phone calls, WhatsApp messages, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on the Company Service, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business.
4: Release of Sensitive Personal Identifiable Information.
Improving Our business: You acknowledge that We have a right to use a recorded copy of Your telephonic conversation, and Your diagnostic test reports for improving Our Services, marketing and promotional efforts, customize Your experience and aiding You in procuring targeted consultation for any underlying medical condition. These uses improve the Site, the App, and the Services, and better tailor it to meet Your needs, so as to provide You with an efficient, safe and customized experience. We may transfer such personal Information and SPDI to a third party, including persons outside India, to improve product and Service offerings while taking commercially reasonable steps to try and ensure, that the recipient adheres to the applicable laws for ensuring data protection as is adhered by Us.
5: Release of Non-Personally Identifiable Information.
Non Personally Identifiable information means any information which is not personally identifiable information. We may disclose or share Non-Personally Identifiable Information with third party service providers and the public. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use third party service providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer the Company Service. We may also publish this aggregated information for promotional purposes. We may use third party service providers to serve ads when you participate in the Company Service. These companies may use Non-Personally Identifiable Information about your visits and use of the Company Service, and visits to other websites or locations to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.
6: Choices on Collection/Use of Information.
7. Social Media
If you are a user of Facebook, Twitter, Instagram or any other social media sites with public account settings and you comment or review we will be able to pull your reviews of our products from the social media sites and post them on our Website and/or App. This is so that we can share your opinions about our products with the visitors of our Website and/or App. Before being posted on our Website and/or App, your comments will be reviewed by us.
By posting or otherwise making available any content about your toothsi experience on a public social media platform, and responding “yes” if we ask for your permission to re-post content on our owned channels, such as Facebook, Pinterest, YouTube, Twitter, Instagram, and others, you represent and warrant that you are eighteen (18) years of age or older and that you agree to the terms and conditions listed on our page on the Website and/or App.
8. Data Tracking
To facilitate and customize your experience with the Company Service, we may store cookies on your computer or other similar device through which you access the Company Service. By using the Company Service, you agree and consent to the Company to place cookies on your Computer or mobile or any other device which you may use to access the Company Service.
Please note that we only collect your Personally Identifiable Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Personally Identifiable Information to any third party or otherwise trade on it.
9. Retention of Information
We also have measures in place such that Your SPDI which is in Our possession or under Our control, is destroyed and/or anonymized as soon as it is reasonable to assume that: (i) the purposes for which Your SPDI has been collected have been fulfilled; and (iii) retention is no longer necessary for any other reason, or under applicable law.
We may, however, reserve the right to retain and store Your personal information for Our business purposes, whether such personal information has been deleted or not. After a period of time, your data may be anonymized and aggregated and then may be held by Us as long as necessary, to enable purchases of products and provision of services or for analytics purposes.
If You wish to withdraw Your consent for processing Your personal information and SPDI, cancel Your account, or request that We no longer use Your personal information and SPDI to deliver Our products or provide You services, please contact Us at details indicated in the contact section. Please note however that Your withdrawal of consent or cancellation of account may result in Us not being able to deliver You products or provide You with Our services, or terminate any existing relationship that We may have with You.
Please note that uninstalling the App will not result in deletion of Your personal information or SPDI.
10. Privacy Settings
As a user, you may have limited access to privacy settings. These settings help hide information you might want to share with other users and/or the public. It is up to you to select the appropriate privacy settings. If you don’t agree with the available privacy settings, please stop using the Company Service.
11. Trademark, copyright and Restrictions
The Website and/or App and the Company Service is controlled and operated by the Company. All material on the Website and/or App, including but not limited to logo, images, illustrations, and video clips (“ Proprietary Material”), are protected by copyrights, trademarks, and other intellectual property rights. You must not copy, reproduce, republish, upload, post, transmit or distribute such Proprietary Material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Any use of the Proprietary Material for any purpose is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
12. Children’s Privacy
At gentledental.care, we do not intend to collect any information from children under the age of eighteen (18), unless the information is collected from a parent or guardian. While we cannot stop a child from accessing the Website and/or App, we do not collect any Personal Information without making it clear that the person providing the information must be at least 18 years old. If you are a parent or guardian and believe your child under 18 has provided us Personal Information which you would like to review or request be deleted, or you have questions about our Sites collecting information from children, please contact us at firstname.lastname@example.org
13. Your Rights
If you have rights concerning access, disclosure, amendment, or deletion (as determined by applicable law), you may contact us at the address or email listed below.
14. Customer Service